241 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I am having some issues when trying to add a document as binary data to a package
Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):
Forum topic
OneSpan Sign
We are embedding the designer in an iframe. After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce. What is the best practice to request a new URL to send via Salesforce?
Forum topic
OneSpan Sign
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification.
Forum topic
OneSpan Sign
Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request].
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages. We are getting a 403 error.
I removed the URL/and package number, but you can see the error below.
Forum topic
OneSpan Sign
I've grabbed a completion report and am looping through the packages to archive them.
I've tried the following:
RestClient client;
client = new RestClient("https://apps.e-signlive.com/api");
UrlTemplate template;
template = new UrlTemplate("https://apps.e-signlive.com/api");
St
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60). Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route
PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId}
Here I am updating multiple field values.
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Forum topic
OneSpan Sign
Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package.
However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin