OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Group Signing using APIS
Forum topic
OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API. But the same users sign is not possible when the singer belongs to a group. is there any restriction to sign via APIs for groups? API response is 200 for both. 
Missing API Key
Forum topic
OneSpan Sign
In the admin page/integrator tab, we used to be able to see the API-Key. It no longer shows up (we are in sandbox). Wondering as to why we arent able to see the API key anymore.
Can we use Apex SDK without installing One Span package in the Salesforce
Forum topic
OneSpan Sign
Can we use Apex SDK without installing One Span package in the Salesforce? In other words, can we call below APIs from Salesforce without installing managed package https://community.onespan.com/products/onespan-sign/sandbox
OneSpan Callback not returning GMT-0 time
Forum topic
OneSpan Sign
I am currently in CST/ GMT-5 but the callback is returning GMT-4 for the createdDate time. I am on the onespan sandbox could this have an effect?   Edit: updated subject to GMT-0 time
logoUrl property on account object
Forum topic
OneSpan Sign
I have been getting some requirements questions recently related to what our options are for customizing the look/feel of the signing ceremony.
Error while connecting esign and Oracle application
Forum topic
OneSpan Sign
Hi, I am getting the following error while connecting URL and application. ORA-29273: HTTP request failed. Below is the code snippet: UTL_HTTP.SET_WALLET('file:xxxxxx', 'xxxxx'); v_request := utl_http.begin_request('https://sandbox.esignlive.com/', 'POST', 'HTTP/1.1');
Do I have to delete the standard Acceptance Language?
Forum topic
OneSpan Sign
I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents.
Document upload to package using REST API failing
Forum topic
OneSpan Sign
I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction.
Sample code to send pdf file via rest api
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. But I am not able to figure out the json content for the sender and signer details in plsql.
Copy tool - not successful
Forum topic
OneSpan Sign
Hi.... I followed the instructions to copy the layout/templates from the Sandbox to Prod environment and received the message that they were successfully copied. However, when I log into the account in PROD, the layout/templates are not there. I have attached a screenshot of the message