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CreatePackage exception - Unexpected character encountered while parsing value: <. Path '', line 0, position 0.

Forum topic

OneSpan Sign

I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day.

This signature is not assigned to you for signing, Access Denied

Forum topic

OneSpan Sign

I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great if Person-A creates and signs the documents and is the only re

what will be the signing status of the signer who delegates/change to another signer?

Forum topic

OneSpan Sign

Hi Team, Signer1 -> delegates his signing to Signer2, what will be the signing status of both signers if we check with the following API's https://sandbox.e-signlive.ca/api/packages/<packageid>/signingStatus?signer=Signer1 ?

Integration Question/Issues

Forum topic

OneSpan Sign

Issues for us and/or esignlive support, ICF Express v38beta 1. I did not see or could not find any KBA signer authentication options in esignlive sandbox widget? 2.

Changing the Expiration Date after a Customer has signed but before we Sign

Forum topic

OneSpan Sign

We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign. In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.

Some REST API calls stopped working after Roles and Permissions were enabled

Forum topic

OneSpan Sign

Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.

Connection reset by peer

Forum topic

OneSpan Sign

Hello,

Retrieving transaction reports using REST API

Forum topic

OneSpan Sign

Hi Duo, Happy New year greetings to you and your family!

Received [401, Unauthorized] response

Forum topic

OneSpan Sign

Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.