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496 results matched your search criteria
e-SignLive Time Zone?
Forum topic
OneSpan Sign
Could anyone tell me what time zone e-SignLive operates under? Is this something we can set specifically for our account?
Bulk sign for signer with Notary
Forum topic
OneSpan Sign
Guys, I see you have a feature that will allow us to set up a bulk sign for a signer. Does this feature work with notary packages?
Notary Professional Identify Field not found error
Forum topic
OneSpan Sign
Guys, We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
Change the reference frame for signing co-ordinates
Forum topic
OneSpan Sign
Hello I am using the JAVA SDK to send signing co-ordinates and a base 64 document stream to eSignLive and get a signing link. The co-ordinates that I use consider top left corner as the reference origin (0,0) and calculate the signing coordinates based on that.
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
SecureStorageSDK xcframework if using a virtual machine?
Forum topic
Mobile Security Suite
After I introduced the SecureStorageSDK xcframework into xCode and set the build setting, I found that this plug-in could not use virtual machines! But the real machine testing is too troublesome during development, how to deal with this problem? The error information is as follows:
eSigning In-Person on MY Device, How?
Forum topic
OneSpan Sign
New user of OneSpan.  In my job, I have to have documents signed by talent.
EXTERNAL_SENDER?
Forum topic
OneSpan Sign
Intermittently getting some of our senders set to 'EXTERNAL_SENDER'. What would cause this? Package TmMr3BJ4K8RXuVOKzkfRtFeSsWo= is one example. Thanks
Users being able to edit shared templates
Forum topic
OneSpan Sign
Is it possbile to share templates between users to edit? Templates are available for all users to be selected when setting up a transaction but they not to edit the master.
How to respond to an Event Notification for PACKAGE_READY_FOR_COMPLETION
Forum topic
OneSpan Sign
if (!EventHandler.ContainsKey(NotificationEvent.PACKAGE_READY_FOR_COMPLETION)) EventHandler.Add(NotificationEvent.PACKAGE_READY_FOR_COMPLETION, (EventRequest request) => { // RESPONSE TO Set Status to Completed });
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