1441 results matched your search criteria
Unable to use sender across more than one account
Forum topic
OneSpan Sign
Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.
Use case questions
Forum topic
OneSpan Sign
Hello, I have a client who is wanting to confirm whether the below is supported: 1. When using the standard eSignLive buttons from a standard Salesforce object such as Contacts, I would like the attachment of the record to automatically appear as an attachment of the package to be sent.
how can I determine intended recipients using the OssClient.GetPackage(new PackageId(packageId));
Forum topic
OneSpan Sign
I'm looking at switching from using the http client to using the sdk but I am running into diffences in the reponse object. The api returns a roles collection with a number of signers objects. the signers have a signer type, for ex.
branding bar
Forum topic
OneSpan Sign
Hi, In the package.settings, I set “brandingBar" : null,”, but somehow the logo is still showing when signer start to signing? what cause the issue?
Triggering e-mail upon change of status of a custom object
Forum topic
OneSpan Sign
Hi, everyone, We're starting a project to integrate eSignlive into the salesforce org of a customer in my company. While checking the documentation, we've seen that this specific part is pretty useful to us: http://docs.esignlive.com/content/e_classic_application_user_s_guide/signers/receiving_es
An issue with new sandbox and .NET SDK
Forum topic
OneSpan Sign
I am facing an issue while using the esignlive new sandbox (sandbox.esignlive.com) with .NET SDK.
Embed OneSpan inPerson signing URL in an iframe
Forum topic
OneSpan Sign
Hi, I am trying to resolve an issue when using iframe to load the inPerson (where all parties can sign in same URL) signing URL in tablet (iPad) Safari. I wonder if there anybody facing this same issue before and have the solution for it.
Resending email notifications through REST API
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well!
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Error while retrieving Documents Zip
Forum topic
OneSpan Sign
Hi, We are getting the below error when trying to retrieve documents zip. I have copied my code below. We are using a proxy to connect to one span sandbox url.