OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Error with field_validators_c#.cs
Forum topic
OneSpan Sign
Hi, I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException
Updating Signer Challenge Questions
Forum topic
OneSpan Sign
I'm interested in modifying a signer's challenges on an existing package that hasn't been sent. In some cases this means adding a challenge for the first time. In other cases this means first removing existing challenges. Here's some code I tried.
How to place a signature field on dynamically generated pdf from a 3rd party .
Forum topic
OneSpan Sign
Hi In our Web Application, we have a 2 Types of PDF: 1. Templated PDF which our App will merge Data ; The resulting PDF will have the merged data and Fields with the DocumentExtract tags [SignerId#.Capture#] 2.
Signing with custom info
Forum topic
OneSpan Sign
Hi team,  We are developing a web application that uses OneSpan Api to authorize transactions. We want to know if is possible to set a signature data with values that we already have stored in our database.
Document extraction for List
Forum topic
OneSpan Sign
Hi ,
Allowing signed forms to be included in new PDF's
Forum topic
Intelligent Adaptive Authentication
Allowing signed forms to be included (concatenated) in new PDF's
Need help with modifying Salesforce URL Code
Forum topic
OneSpan Sign
I am working through the OneSpan tutorial for Automating Transaction Creation in Salesforce in Salesforce Lightning Experience but I am getting hung up in the creation of a field to store the automation URL.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Unable to retrieve signatures
Forum topic
OneSpan Sign
Hello, We are trying to determine which signatures have been signed with the following method: eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId) however we get the following error: Optional details: {"code":403,"messageKey":"error.forbid
Extraction and the populated field names in the signed PDF
Forum topic
OneSpan Sign
Hi, Is there a way to use the field extraction feature and also set the name of the (form) fields in the pdf to store the data.