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2250 results matched your search criteria
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy
Timezone
Forum topic
OneSpan Sign
I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields "timezoneId": "GMT", "created": "2020-04-24T17:42:42Z", Under "account": { is another two fields
extracting evidence pdf and html
Forum topic
OneSpan Sign
Hi, We have an onsite installation of esignlive and ewitness esl api shows following version at /api/sysinfo { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } I'm attempting to extract the full evidence pdf and html via both the e‐Witness™ UI "Expor
Active versus flattened documents with eSignLive process
Forum topic
OneSpan Sign
I've not been able to find documentation which explains the differences between flattened and active documents.
Missing API Key
Forum topic
OneSpan Sign
In the admin page/integrator tab, we used to be able to see the API-Key. It no longer shows up (we are in sandbox). Wondering as to why we arent able to see the API key anymore.
Help understanding auto-populate fields
Forum topic
OneSpan Sign
I need some help figuring out how to auto-populate fields in our documents (i.e.
Duplicate Warning Messages
Forum topic
OneSpan Sign
Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!
Results screens
Forum topic
OneSpan Identity Verification
Hi   Is there any customisation available in the results screen to amend the wording on the failure to identify screen in the POC environment? or any workflows with alternative results screens   Thanks 
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
SandBox Portal
Forum topic
OneSpan Sign
Hello, I want to check two point with you. 1. I can not arrange documents in Sandbox template layout. 2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment). Thanks, Nehme
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