OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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PDF Format In Chrome
Forum topic
OneSpan Sign
Hello, We are running into an issue where our signed PDF files are not being displayed correctly in Chrome and sometimes Firefox as well. Everything is normal with the PDF documents until we sign and download them through eSignLive.
Manually add Sender to account not an option
Forum topic
OneSpan Sign
I am unable to manually add a sender to the account using the instructions found here: https://community.onespan.com/documentation/onespan-sign/guides/connector-guides
What changes are needed in code to allow for upload of multiple documents/pdf
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
Sample PLSQL program or anonymous block to send PDF document to a package for esign
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. Could you please share the anonymous block or wrapper program to call send a pdf file to the existing package. 
Is there a way for signer to route the document to initiator to make changes
Forum topic
OneSpan Sign
In my scenario, the signer has to send the document back to the initiator to correct and make changes before they can sign. How can I do that.
Disable consent page from the SDK while creating the package
Forum topic
OneSpan Sign
Is there a way to disable the consent page, that pops up before signing a document, using the SDK while creating a package?
signing on behalf of signer
Forum topic
OneSpan Sign
Hi , is it possible to sign the document on behalf of client when client agrees to digital consent.
Report updates
Forum topic
OneSpan Sign
How frequently are the in-app reports updated? Both Transaction Reports & Account Reports. Is there documentation about this?
How do I find the date when a package is sent
Forum topic
OneSpan Sign
Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere?
Multiple signers and Multiple documents - com.silanis.esl.sdk.internal.EslServerException: Could not create a new package
Forum topic
OneSpan Sign
Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request].