2848 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I have a template which is has a 47 documents inside it. when I am creating the Package based on this template it is taking long time to generate the document package. it is taking around 47 seconds to be generated.
Forum topic
OneSpan Sign
Good Afternoon,
I am using the On Premise verson 6.5 and recently tried to download the evidence document from a finished package. However that document was blank.
Forum topic
OneSpan Sign
Sometimes we encounter an issue where we need to change the signer on the package. I know I could resend a package to the new signer, but this would require us to start from the beginning. Is there a way to change the signer after the package is sent?
Thanks in advance,
Darin
Forum topic
OneSpan Sign
Is it possible to have an area on a form where the signer can free form draw? We have a form that the signer needs to designate an area of the body - and they are instructed to draw on the body to indicate the issue at hand. Is this possible?
Forum topic
OneSpan Sign
I cannot seem to be able to get anyone to speak with me about the Virtual Room. Help please.
Forum topic
OneSpan Sign
Hello,
Is it possible to sign a document without having the signer to go through the process and click on a signature box?
For instance, we have a website, a user fills the forms, we display a preview to the user and ask for confirmation and the user click on the confirm button.
Forum topic
OneSpan Sign
Guys,
I am trying to find more information on this to see if this impacts us since we are using the callbacks. Can someone point me to an example of how this is being used/removed so that I can check if I will need to modify my code?
Thanks!
Forum topic
OneSpan Sign
Hello,
I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can find the document id after doing this. Any suggestions?
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer. We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.