2889 results matched your search criteria
Error while confirming document
Forum topic
OneSpan Sign
Hello, I need help with an error message relatef to hornetq that we detected  in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.
Disable buttons - Package Completion
Forum topic
OneSpan Sign
There are some buttons at the top of the screen when the Signing Ceremony is completed Continue button is appearing Download button is appearing Download All button is appearing. How can we remove all 3 using the api.
Why I am receiving two emails , once package has been sent for eSign
Forum topic
OneSpan Sign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esi
What is the difference between email.notify.mobile and email.notify
Forum topic
OneSpan Sign
Hi, email.notify.mobile This template sends a signer an email with a link that can be used to capture their signature on a mobile device
Using Sender as a Signer
Forum topic
OneSpan Sign
Hi Duo, 
Mobile Signing UI contact us button
Forum topic
OneSpan Sign
In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live. How do we hide this button? Thanks!
Time Zone
Forum topic
OneSpan Sign
Hello, Suppose I am signing a document from outside ON like Vancouver, what time stamp it will be captured in the system. How I can capture the timestamp for the person who is signing from different province with different time. Thanks Nehme
Is drafts fetching feature supported in android SDK?
Forum topic
OneSpan Sign
Hi, We have a slight change in our requirement regarding drafts feature in eSignLive. I was unable to find any way to access drafts using the eSignLive android sdk making me believe that it is not supported currently. Currently I have following questions: 1.
Pega Service Rest URL throws Error "The callback url has security issues."
Forum topic
OneSpan Sign
I am trying to set up a Service Rest connection from Pega to One Span. The Service Rule was provided by One Span in OneSpanSample Ruleset. The Endpoint URL mentioned in the rule is : http://localhost:XXXX/prweb/PRRestService/OSpan/01-01-01/events
Map Salesforce User with Sender in OneSpan
Forum topic
OneSpan Sign
We are using Apex SDK to create transaction in OneSpan, we aren't using OneSpan Salesforce Connector. We have API key for authentication. When the user create transactions in OneSpan from SF, sender is always OneSpan's user attached to master account.