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Getting error message
Forum topic
OneSpan Sign
Hi, Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen? From the error message, it seems it complains about the pdf document has error, but we are using the same document for test case, and most of time are successful, o
Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below
Forum topic
OneSpan Sign
Is there a known issue with OneSpan and Safari, and is the workaround to have the signer use another browser other than Safari?
Emails are not sending using role id notification
Forum topic
OneSpan Sign
Hi,  I believe "sending of email" has been turned off on the sandbox I am using. we don't want them to send because sign them in the IFrame. 
Hide watermark over Capture
Forum topic
OneSpan Sign
In our workflow, we have one situation that customer will enter an actual written signature. But we see there a "E-Signed By" watermark over the signature. Is there any way to hide this watermark?
Web Service Throughput Limits
Forum topic
OneSpan Sign
Does E-Sign have any throughput limits for volumes of transactions or web service calls an entity can make in a certain time period of time (i.e. 10,000 calls per hour) -Nate Boettcher NISC
Support for non-latin characters
Forum topic
OneSpan Sign
Hi, I've tried to fill fields with non-latin characters like łóźćżę, but the result in signed PDF is wrong (see attachment). Is there any way to enable UTF-8 for it?
Field validation - make sure at least one field is populated
Forum topic
OneSpan Sign
I have 5 text fields on my form. Is there a way to make sure the signer (recipient) enters value in at least one of the five textboxes before the signer signs and completes the form?
Possible to Associate Fields to Signers with the Java SDK?
Forum topic
OneSpan Sign
Hello, I'm wondering if it is possible to associate fields with signers using the Java SDK? My use case is that in addition to a signature, users need to be able to fill in additional information in a textbox.
Create Package and all Sub classes needed in one call.
Forum topic
OneSpan Sign
Hello, I'm trying to create a package with all of it dependencies and documents at once: if I try a payload as { "documents":[ { "approvals":[ { "id":"Signature1", "role":"Role1",
Text Message Option
Forum topic
OneSpan Sign
We occasionally have users that do not provide email addresses in their contract flow. Is text message an option to initiate the signing process? If so, how is that structured differently in the JSON? Thanks!