OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Cross Site Tracking - Safari
Forum topic
OneSpan Sign
Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
How to exclude user with status Llocked from Signer/receipient search List
Forum topic
OneSpan Sign
How to  exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection? Below REST command get executed -
Signer IP Address
Forum topic
OneSpan Sign
One of our clients tells us they want us to capture the IP of the signer. While we could make our best attempt to do this through our application, I can concerned about remote signing since this is not under our control.
Data extracting from OneSpan via api's
Forum topic
OneSpan Sign
We are planning to extract OneSpan data via api's to drive reporting. A) there are some advantages (simplicity) to re-extract all data, every night B) there are also advantages to incremental extracts, i.e. net new items + changes
Extra/Existing fields in OneSpan Sign
Forum topic
OneSpan Sign
We have been using the "name" field in Packages along with "description" field.  Is there another field that we could dedicate for our use? 
Adding senders to an account without sending invitation email
Forum topic
OneSpan Sign
Hi, I am looking for a way to add senders to our OneSpan account without sending the invitation email.
Upload mutiple files again one requested document
Forum topic
OneSpan Sign
I want to request customer to upload his last tax return as part of a transaction. However, customer may actually has the tax return captured in many separate files (e.g.
In Person vs Remote at Signer Level
Forum topic
OneSpan Sign
Seeing how to set the inPerson(Boolean) at the DocumentPackage level. Is there any way to set this attribute at the signer level? Our workflow has the possibility that some signers will be in person and others will be remote.
Get Evidence API
Forum topic
OneSpan Identity Verification
Hi I have a question about the Get Evidence API, a dev has asked about how the pdf is assembled as the example response in the documentation shows a series of values such as below: "TWFuIGlzIGRpc3Rpbmd1aXNoZWQsIG5vdCBvbmx5IGJ5IGhpcyByZWFzb24sIGJ1dCBieSB0aG"
Default OSS Session to always be in-person?
Forum topic
OneSpan Sign
Use case: we have situation where the client is ALWAYS going to be doing in-house, in-person signings. Documents are produced from their Enterprise App with embedded text tags, and sent to OSS via the print driver.