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Forum topic
OneSpan Sign
Hello,
I need help with an error message relatef to hornetq that we detected in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.
Forum topic
OneSpan Sign
Hello Team,
I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span.
Actually it is not happening always, but it is quite often.
When the customer is uploading an attachment, after the signing of the contract, this attachment i
Forum topic
OneSpan Sign
Hi,
Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields.
The following payload used to work before Oct 5th in the OneSpan sandbox environment.
{
Forum topic
OneSpan Sign
HI Team,
How can we allow a particular signer to upload a signature file into the agreement?
I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the role as below.
Forum topic
OneSpan Sign
Hi,
I get 400 error code.
I have the sample code below:package RestAPI;
import java.io.BufferedReader;
import java.io.File;
import java.io.IOException;
import java.io.InputStreamReader;
import java.io.OutputStream;
import java.io.OutputStreamWriter;
import java.io.PrintWriter;
import java.net.Htt
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
Forum topic
OneSpan Sign
The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same as Signing CeremonyID and Transaction.
Forum topic
OneSpan Sign
Hi Team ,
As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class.
This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Forum topic
OneSpan Sign
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error