1431 results matched your search criteria
Documents Not showing up
Forum topic
OneSpan Sign
Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Documents restrictions within a package
Forum topic
OneSpan Sign
I have looked through the eSignLive documentation but without success. When creating a package, is it possible to restrict signers to be able to view certain pages of the document ?
Can't find document id
Forum topic
OneSpan Sign
Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can find the document id after doing this. Any suggestions?
Printing a document from eSignLive
Forum topic
OneSpan Sign
Hi, Let's consider a practical scenario where there could be a possibility of feeble internet connection at the customer location, In such a case, can I print a copy of the document (yet to be electronically signed) from eSignLive ?
Document locks upon signature
Forum topic
OneSpan Sign
I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process. At the bottom of the document, we have three fields (in this order from left-to-right): Applicant Name (free form) >> Signature (s
Hide - Exit Document button
Forum topic
OneSpan Sign
Hi Is there a way to hide the Exit Document button? Can it be done at the account level? When I am creating a package, I am setting the HandOver (href, title, text ) object . Will the hiding it at the account level , override this package level setting. Regards Mario
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Get The Document Link
Forum topic
OneSpan Sign
Hello, I am new to esignlive.
Sign a Document from iFrame
Forum topic
OneSpan Sign
Hello, I am using iframe to sign a document, after the sign complete, how i can forward the user to another page in my website? Thanks
Skip document sign order?
Forum topic
OneSpan Sign
Guys, Is there a way to allow a signer to skip signing a document? If there are three documents, (A,B,C), can Signer A sign A and C and then come back to B?