362 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I've created a notarized transaction, when I want to send the transaction (with REST API) i get this error :
Code :400
message : "There is no Notary with a signature assigned to this package."
messageKey : "error.validation.notarizedProcess.noNotaryInvolvedInSigning"
I tried to send the tra
Forum topic
OneSpan Sign
Hi,
normally we did document extraction and it works fine. now our client has the sample form with text tag extraction, but i tried it, it seems not working.
could you let me know how to make text tag extraction working via API call?
Forum topic
OneSpan Sign
We've got a form where one section is a radio button group. The "Actions required" language at the top of the New Signer Experience form is telling user there are 8 actions when in actuality there are only three because one of the actions is a radio button group.
Forum topic
OneSpan Sign
Hi,
I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3.
The is the url i have tried 'https://sandbox.esignlive.com/api/packages'.
Forum topic
OneSpan Sign
Hi,
there are 2 questions want to ask:
1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere?
2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t
Forum topic
OneSpan Sign
Hi,
I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
Forum topic
OneSpan Sign
Hi,
I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error.
Forum topic
OneSpan Sign
Hi,
I am using the sample code for creating a transaction but getting an error -
Forum topic
OneSpan Sign
I am trying to place a consent field inside a document based on the following text
Non−Registered Savings Account
I am getting the following error , due to the – in the string.
error.validation.verifyDocument.documentExtractError
If I use the text extraction String Registered Savings Accou