OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past. The indication was that the delegation was successful BUT it didn't work. Looking in the UI I figured out that the users had used delegation before and it has expired. when I reassigned
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Forum topic
OneSpan Sign
I have inherited a small (and incomplete) application from a former developer at my company that uses v11.5 of the .Net SDK to manage senders for our account. Recently we used the app to delete a sender via a call to AccountService.DeleteSender().
Forum topic
OneSpan Sign
Hello there,
I have an eSignLive integration, using the SDK v11, where I am able to Create& Send package for signing to:
1. Three Signers with corresponding "Click to Sign" signatures
2.
Forum topic
OneSpan Sign
Hello Michael,
During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute:
PackageId packageId = eslClient.createPackage(documentPackage);
Can you please let us know how much time this should ideally take?
Forum topic
OneSpan Sign
I am currently in CST/ GMT-5 but the callback is returning GMT-4 for the createdDate time.
I am on the onespan sandbox could this have an effect?
Edit: updated subject to GMT-0 time
Forum topic
OneSpan Sign
Hi,
We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production.
Is there any performance update planned in the future?
Thanks,
Fernando
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
Forum topic
OneSpan Sign
Hi,
I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package.
Can you please advise.
Forum topic
OneSpan Sign
esignlive's httpcomponents version is 4.3.6. We were previously using 4.0, and I updated our builds to use 4.3.6. We have now run into an issue where that breaks another of our third-party dependencies. Is esignlive compatible with 4.2.2 or earlier (we would prefer to revert to 4.0).