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367 results matched your search criteria
Remove the owner from signers list if no documents for owner to sign?
Forum topic
OneSpan Sign
Guys, I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening?
Change Between Two Different Consent Documents
Forum topic
OneSpan Sign
Hello, Our company operates in two separate states and will need to switch out our disclosure agreement depending on which state the application is in. What is the best way to go about this?
Callback for specific package
Forum topic
OneSpan Sign
Hello,  
Notary Professional Identify Field not found error
Forum topic
OneSpan Sign
Guys, We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
e-SignLive Time Zone?
Forum topic
OneSpan Sign
Could anyone tell me what time zone e-SignLive operates under? Is this something we can set specifically for our account?
Report updates
Forum topic
OneSpan Sign
How frequently are the in-app reports updated? Both Transaction Reports & Account Reports. Is there documentation about this?
Sandbox REST API Access
Forum topic
Intelligent Adaptive Authentication
I have created a OneSpan community account but could not get an access to the features of the Sandbox API. How can I get access to it?
Creating Groups
Forum topic
OneSpan Sign
I just had groups enabled on my account and am wanting to create them and invite signers to the groups. Does anyone have an example of how to do this?
Shared template
Forum topic
OneSpan Sign
Hello, I've shared my template, but I still can't see the newly created template in my sub-account's dashboard. Any ideas on this? Thanks!
Installing Salesforce Connector
Forum topic
OneSpan Sign
I have a Sandbox account and am wanting to use your Salesforce connector. What is the best resource for how to go about installing and configuring it? Thanks, Darin
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