237 results matched your search criteria
Writeback in Salesforce by using convention and Custom Action
Forum topic
OneSpan Sign
I have a question on how to install a writeback to defined salesforce fields after completing esign package. I already build a convention, that is working properly and writing back values inside PDF to defined Salesforce fields.
Backoffice login
Forum topic
OneSpan Sign
hi, We installed Esign 7 in a container environment. Backoffice login page came and I managed to login by using default credentials
How to detect signature fields in package from PDF
Forum topic
OneSpan Sign
Hello, I'm trying to integrate eSign into my application using the REST API. I haven't been able to figure out how to create a package with signature field coordinates extracted from a PDF which already contains signature fields.
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
False Link and confirm Button on ESign accepted doc
Forum topic
OneSpan Sign
Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont n
Ability to pass References to the API for Reporting purposes
Forum topic
OneSpan Sign
In our set up , we host multiple clients which may generate multiple packages . Since they all transit through our one eSign Account, we would like to see a way to : 1. Pass Custom References ( These are usually key items like Institution Code , Application No ...etc) 2.
Active link to supporting PDF document during signing ceremony?
Forum topic
OneSpan Sign
As part of our use case there is a statement on a form where the client acknowledges receipt of a document.
Why I am receiving two emails , once package has been sent for eSign
Forum topic
OneSpan Sign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esi
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Customizing the "someone has added you as a Signer" Email
Forum topic
OneSpan Sign
Hello, Is there a way to add some customization to the email that comes from eSign live to notify people that they need to sign a package?