OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Text Anchor field at left-top
Forum topic
OneSpan Sign
Hey team, We are using Text Anchor feature to extract fields. But there was one field that doesn't get the right position and show up at left-top corner of the page. Our .NET SDK version is 11.0, during package creation, we didn't receive any error. Please advise, Oliver
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
Customize the email’s FROM field
Forum topic
OneSpan Sign
Hello, Is there a way to customize the email’s FROM field? Right now, the field shows as: e-SignLive . I understand that the sender’s email address cannot be changed without using DKIM. But, how about changing the alias?
Retrieving documents and fields
Forum topic
OneSpan Sign
Hi!  Do you know if I can retrieve the fields that I configure in the template layout? I know that we have available an evidence summary, but is possible to retrieve this fields by an API service? Not as a pdf but as metadata.  Thanks for your help!!!  
Creating signatures all pages at once
Forum topic
OneSpan Sign
Dear all,   I am creating the signatures and we have 50 - 100 pages contracts. I need to be able to create e-signature and initials for multiply recipients, and I would like to do it one time per recipient.  
Auto-populate form textbox with value from another textbox
Forum topic
OneSpan Sign
Scenario: We have a two-page PDF where OneSpan form is programmatically created using Java SDK. We have a text field on both pages that are identical. We would like for the field on the second page to be automatically populated with the value the user inputs on the first page.
Interesting behavior when adding positionally extracted field
Forum topic
OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
Error when trying to upload documents to an existing package
Forum topic
OneSpan Sign
Guys, I have an existing transaction that I am trying to add documents to. Below, you'll find the json package that I am sending up with the files. I am getting this error when trying to upload those files.
Adding a DatePicker Field to a document
Forum topic
OneSpan Sign
Hi, When preparing a document through the web UI, I can't see any option to add a DatePicker field to the document. When I say DatePicker, I'm talking about a field where the recipient gets to choose a date.
Field validation - make sure at least one field is populated
Forum topic
OneSpan Sign
I have 5 text fields on my form. Is there a way to make sure the signer (recipient) enters value in at least one of the five textboxes before the signer signs and completes the form?