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Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Your authenication token was incorrect for in-person signing ceremony via REST
Forum topic
OneSpan Sign
I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.
Text anchor full example
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error
Got issue on proxy configuration In .NET SDK
Forum topic
OneSpan Sign
Hello everyone, I've shared code details in below :
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Making text input required, and enforcing that at least one checkbox is checked based on answer
Forum topic
OneSpan Sign
  I have a document where a home seller is answering questions about the condition of their property. I'm trying to accomplish the following:
Specifying Sender of Package
Forum topic
OneSpan Sign
Hi there. What I'm trying to do is specify the sender of a package to be [email protected].  Our main account owner is [email protected]. No matter how I update my JSON, the package sender is still [email protected].  Here is my pertinent JSON package
Could not create a signer authentication token
Forum topic
OneSpan Sign
Hi, I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on.  I am trying to use the approach of creating SignerSession with Signer Authentication Tokens as per the below blogs
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