1644 results matched your search criteria
Is it possible to change status from OPTED_OUT to DRAFT?
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
Components in Layout moving after applying to other documents
Forum topic
OneSpan Sign
Hi, Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause. We have a document that's about 2 pages long, and it's used to create a layout.
URGENT - Delegation (ROLE_REASSIGN)
Forum topic
OneSpan Sign
Hi, In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email). After delegation we get the ROLE_REASSIGN event. { "@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent", "sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"
"message": "Invalid position. Object placed outside of document page boundary."
Forum topic
OneSpan Sign
Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position.
Asynchronous Document Upload
Forum topic
OneSpan Sign
Apologies if this is a duplicate.
HELP: Problems using mobileCaptureFor
Forum topic
OneSpan Sign
I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license" Also i am unable to use the Position Anchors with the mobileCapture using the c
Combine static fields with EnableExtraction does not work?
Forum topic
OneSpan Sign
When I create a package from a PDF document and combine the EnableExtraction() calls to extract form field positions, and I add an .WithInjectedField() clause, I do not get any data injected in the static fields. I now have to do it in 2 steps: 1) Create a layout from the PDF with EnableExtraction
WithCustomID vs WithRoleID
Forum topic
OneSpan Sign
Hi -  SHORT:  How to assign "RoleID" to SignerBuilder in vb.Net ?
Out of bounds error when creating a document package
Forum topic
OneSpan Sign
Hello, We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK are below.
Intermittent connection error
Forum topic
OneSpan Sign
We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue? Please refer the following Log details for the error: