OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Automatic French Sign Process
Forum topic
OneSpan Sign
We would like to know the following  
Template sharing not accessible for senders
Forum topic
OneSpan Sign
Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
Cannot send package without approvals.
Forum topic
OneSpan Sign
I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is Silanis.ESL.SDK.EslServerException HResult=0x80131500 Message=Could not send the package.
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Email ID change for User Can we transfer all transaction from 1 account to other account.
Forum topic
OneSpan Sign
We have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]).
Broken png file on Complete Signing modal
Forum topic
OneSpan Sign
Hello,  I've had this issue for several weeks now and I'm not sure how to remedy it.  On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see attached.)
Issue While Building Document Signatures
Forum topic
OneSpan Sign
Hi Team, We have tried SignatureFor method and CaptureFor method we did not find any difference in the behavior (Where CaptureFor is expected to capture the signature for that document again which is not reflected) Here is the implementation For CaptureFor and SignatureFor doc.WithSignature(Sign
Laserfiche Connector - document doesn't attach
Forum topic
OneSpan Cloud Authentication
I am having a problem with the Laserfiche Connector: I select a document in LF then click "Send with OneSpan" The document shows in the list of Documents on the Create New Transaction screen. I add the sender's email, name, and signers then click Create.
Signing Invitation to Cell Phone
Forum topic
OneSpan Sign
We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well.  They claim that some of their customers don't have email (!) and only have cell phones, and that their competitors send links to sign docs straight to a text message ins
Unspecified 500 error when attempting to create package
Forum topic
OneSpan Sign
Receiving the following response and 500 error when trying to create a package:{    "messageKey": "error.internal.default",