1305 results matched your search criteria
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Forum topic
OneSpan Sign
In our code, we are using the change signer feature.
.CanChangeSigner()
Once a new signer is assigned, the eSL server generates random signer ID.
How can we get the signerID using .net to get the signing status of this signer.
Please note that we can't use callbacks in our environment
Forum topic
OneSpan Sign
Hi,
We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api)
We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ .
We added a role ('Sender') and approval for this role.
{
"name":"Cont
Forum topic
OneSpan Sign
We have a customer that will have their signers access the signing page after they have already been authenticated in out customers personal system. They want to know if there is any way to get a signing URL that will not have to go through Silanis Authentication (sms, kba, etc).
Forum topic
OneSpan Sign
Hello!
I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up.
So far I managed to add a free text field at the time of signing, but I can't get it to show the initials of the signer or the date of signing.
Forum topic
OneSpan Sign
I am migrating servers for Laserfiche and OneSpan. Laserfiche 11 is successfully migrated, LF Server, Web Client, Workflow, etc.
Forum topic
OneSpan Sign
Now sure if this has been asked before, but we need to retrieve which signer was last sent the signature email by OneSpan, including the signing order of this signer.
Thanks!
JP
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Forum topic
OneSpan Sign
Hi,
resending a signing invitation doesn't work. Not in the Sandbox and also not from the Web UI.
I actually don't believe I am making a mistake using both. Maybe the problem is in our package coding, wich however works fine with all other REST APIs we are using.