832 results matched your search criteria
Document upload to package using REST API failing
Forum topic
OneSpan Sign
I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction.
Is Custom Package ID supported by OSS?
Forum topic
OneSpan Sign
Hello, Is onespan allowing the sender to set a custom package ID?  
API Key - PROD Env
Forum topic
OneSpan Sign
My Operator id configured with Production env (US2). I could not find the API key in the integration tab of the Admin Page. How to get a API key for PROD environment . Kindly let me know the End Point URL for the production env API's.
Password reset with REST API
Forum topic
OneSpan Sign
POST /account/senders/{senderUid}/resetpassword I'm using the above with the REST API to attempt to reset passwords for senders in an account.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Scroll Bar Issue in Esign
Forum topic
OneSpan Sign
For the esign iam not able to get the iframe height based on the content of the document. If I try to fetch the content height of the esign I am getting "cross-origin error". I have 3 section element inside the iframe that is main, header and footer.
contact/organization/account related lists
Forum topic
OneSpan Sign
I have included the eSignLive package related list on the Contact and Account detail pages in Salesforce connector for eSignLive! However, those detail pages are not showing any eSignLive activity – only the Opportunity. Is it possible to see that information on Contact/Account?
roles and approvals
Forum topic
OneSpan Sign
Hi, I don't understand the difference between roles and approvals?
Cant create package
Forum topic
OneSpan Sign
Hi All I just installed esignlive in my salesforce developer org. When I click on New button to create "esignlive package" I get error error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration Please can someone tell me what I am doing wrong. Thank you Ted
How to set the callBack timeout settings for waiting more time
Forum topic
OneSpan Sign
Hi , Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request. For above change where can we add timeout settings is it account level or need to append time out parameters to callback url. Thanks In Advance, Srinivas