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Match the signer's time zone
Forum topic
OneSpan Sign
Hey guys, Is it possible to automatically match the timestamp of an Ink-it report (evidence summary) with the signer's time zone?    
Text field numeric response only
Forum topic
OneSpan Sign
I have a document that I have applied a layout which includes a text box to enter a dollar amount. Is there a way to only allow a numeric response, no alpha characters?
read-only version of Documents
Forum topic
OneSpan Sign
Hey is there a way to retrieve the read only version of a document that is out for signing ? Thanks
Adding a document for information only
Forum topic
OneSpan Sign
Is it possible to add a document in a transaction just for information in addition to a document to be signed (we don't want to use the accept only option) ?
mark dates as read-only
Forum topic
OneSpan Sign
We are attempting to make fields read only in our OneSpan package.  We are trying to use the API to mark them.  We cannot find the way to mark dates read-only.   The preference would be to mark them read only using the API, so that they all work similarly.
Designer Customization
Forum topic
OneSpan Sign
Hello, 
International SMS phone number format
Forum topic
OneSpan Sign
Share from support ticket:
I can't counter-sign the main Contract since the Customer did not sign the Rider
Forum topic
OneSpan Sign
The Customer accepted the Disclosures and Consent and signed the Contract but left the Rider unsigned. Therefore I cannot sign the Contract because it violates the Signing Order. How can I get past this outside of asking the Customer to sign the Rider?
Signers Valid First name and Last name
Forum topic
OneSpan Sign
Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.  
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks
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