284 results matched your search criteria
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error.
This is the return error
Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
If I assign a reminder schedule to a package with multiple signers will all the reminder schedules be applied to all the signers in order?
Case:
reminderScheduleToCreate = ReminderScheduleBuilder.ForPackageWithId(packageId)
.WithDaysUntilFirstReminder(2)
.WithDaysBetweenRemind
Forum topic
OneSpan Sign
Hello,
I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing?
In the Sandbox I have a url https://myurl
and I have a Callback Key
But my last two test sent an
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size. however in the meantime we are having issues with the ES not being emailed. We've sent out numerous communications to tell our users to always use their Dashboard.
Forum topic
OneSpan Sign
Hello,
When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan where the document is available for signing.
Forum topic
OneSpan Sign
Hi,
We have integrated esignlive application form submission using the following guide in php .
https://www.esignlive.com/blog/esignlive-how-to-create-and-send-a-package-with-rest-in-php/
We have successfully created and sent packages from the sandbox account.
Forum topic
OneSpan Sign
Hello,
We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same Account.
Forum topic
OneSpan Sign
Hi,
Is there a REST API that I can call and retrieve information about the position of the signature field(s) and metadata of a document? I would like to send a document Id/or package Id and get all the details of it.
Forum topic
OneSpan Sign
I am working on a solution to create a package containing a single document.
When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign.
When I try to use a .docx file, I get a HTTP 400.
Forum topic
OneSpan Sign
Hello,
I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.