498 results matched your search criteria
New Signing Experience Issue
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
Users being able to edit shared templates
Forum topic
OneSpan Sign
Is it possbile to share templates between users to edit? Templates are available for all users to be selected when setting up a transaction but they not to edit the master.
Are there any Designer page URL parameters available to selectively disable certain Designer page features so that users can only edit signature box placement and nothing else?
Forum topic
OneSpan Sign
Hello, We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer signature boxes on the various documents.
Trouble uploading a document through multipart/form-data via Oracle's UTL_HTTP
Forum topic
OneSpan Sign
Hello, I'm attempting to upload a PDF file using : Upload a New Document through multipart/form-data Based on this
Manifest merger failed with multiple errors
Forum topic
OneSpan Sign
hello community, after I finish making all the sdk settings for android and try to compile it gives me the error of "Manifest merger failed with multiple errors". AndroidStudio 3.1.1 Kotlin 1.2.31 Gradle 4.4 ::Greetings::
session timeout for mobile signing/login
Forum topic
OneSpan Sign
by default, the session timeout for sender/signer is 30 minutes. it's working for desktop version, but it seems not working for mobile signing or sender login. is there any different setting other than default one?
signer always reviewer
Forum topic
OneSpan Sign
I use your example to test your API. ........ SignerBuilder.NewSignerWithEmail(email1) .WithFirstName("dejan") .WithLastName("lukic") .WithTitle("Pack title") ) ....... Signer receives email as Reviewer instead as a Signer. How to actually set the receiver as Reviewer or a Signer?
Redirect Url
Forum topic
OneSpan Sign
Hi, How can i set the redirect url for a transaction? In my case, after successful completion of signing event, i am required to load a specific page and need user inputs on it (and not just a thank you dialogue) Thanks