Search | OneSpan Community Platform

Category

Products

Forums

188 results matched your search criteria

Error Trying to Edit a Transaction that as a rejected Attachment

Forum topic

OneSpan Sign

We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ). We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request. The document is signed and the user uploads an attachment. The sender rejec

HTTP/1.1 415 Unsupported Media Type

Forum topic

OneSpan Sign

Hello gurus. I hope you can help me. I'm trying to create a new package in sandbox.esignlive.com, but when I try to upload the document I'm getting: HTTP/1.1 415 Unsupported Media Type Basically I'm trying to reproduce the same calls as you are making in your PHP example, so: 1) I'm creating a pack

JSON Payload Help

Forum topic

OneSpan Sign

Hello, I'm having a hard time structuring my JSON payload to reflect what I want to appear in my package. The documents have already been merged with *MOST* data via another source, but I do need to add some information to one of the 3 documents being sent for signing.

How send custom field information to One Span Signe Label and used as merged field in the template

Forum topic

OneSpan Sign

We have a template in eSign which uses custom label to populate values in the document with signer information e.g signer DOB, SSN. Currently our user use bulk file upload feature to create multiple packages for each signer in the One Span Application.

Attachment - File Type/Extension

Forum topic

OneSpan Sign

For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement: this.data = data;

Session token on NEW INSTANCE/UI is poining to OLD UI

Forum topic

OneSpan Sign

Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w

Using WithADA() flag with On Premise solution 6.5

Forum topic

OneSpan Sign

Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5.

New API architecture - Trusted Identity Platform API v1.0

Forum topic

Intelligent Adaptive Authentication

Hi All,

Text Tags with negative offset gives me an error

Forum topic

OneSpan Sign

Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.