OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
Multiple Signers With Same Email - hand drawn
Forum topic
OneSpan Sign
Hi there, I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.
All packages from All Accounts
Forum topic
OneSpan Sign
I am trying to get all completed packages over the last 90 days.  Ideally, this would be  a single call for all of my users' completed packages, but if I need to loop through the users I can, IF I can get their UUID from a call into the response, then loop through the response for UUIDs
How to get Sender's ApiKey via API
Forum topic
OneSpan Sign
Hi, I need to get newly created sender's API key and store it in local database. Sender class does not contain attribute APIkey. Is this even possible?
Transferring Templates
Forum topic
OneSpan Sign
Is it possible to transfer templates in OneSpan? I know we can share out templates when they are created, but what if we have someone that has a lot of templates that everyone uses, and they decide to retire next week.  
Email Content Configuration
Forum topic
OneSpan Sign
We would like to modify the content of some of the emails that are sent to the signers.
Error due to duplicate DefaultRealmModule.class
Forum topic
OneSpan Sign
Hi I am trying to integrate ESignLive Android SDK into my app. I am already using Realm as my database. When I try to integrate the SDK.
Query regarding integration with Conga
Forum topic
OneSpan Sign
Hi there. We have recently signed up with eSignLive to use with Salesforce, and at the moment Conga. I’ve found this document from your Online Guides on using Conga with eSignLive – http://docs.esignlive.com/content/d_esignlive_connectors_guides/salesforce/salesforce_v4.0/integrator_s_guide/wo
Embedding Signer Tags in a document uploaded to eSignLive
Forum topic
OneSpan Sign
Hi excuse my ignorance as I am migrating from Adobe Sign and trying to use the text tags to trigger Signer1 fields in my uploaded document. I have tried a few iterations of trying to get a Signer1 Signature field recognized after i have uploaded
Event Notifiers
Forum topic
OneSpan Sign
Hi, I'm looking at the event notifiers. https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm How are these normally used in the case of ESL:MESSAGE:SUCCESS:PACKAGE_OPT_OUT and ESL:MESSAGE:ERROR:PACKAGE_OPT_OUT.