2130 results matched your search criteria
send reminder emails to signers and the package owner for an existing package
Forum topic
OneSpan Sign
Hi, I have created a package in Onespan, during which an email gets generated. But now, I want to send a reminder notification  email to signers of this existing package, with a link to the onespan docs. How can I do this in Java?
The recipient is already in use for this transaction.
Forum topic
OneSpan Sign
I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I missing?
emailMessage content length limit
Forum topic
OneSpan Sign
Hi, Is there any limit for emailMessage content text? I have a script generating list of items and it can become quite long. In one testing case it was 4k characters long and I got the 500 Internal Server Error on package clone.
Get 'Locked' Signer Status
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked. I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
Sender Session - View a Particular Package
Forum topic
OneSpan Sign
Hi i have got the sender authentication token but how to open particular package using that sender authentication token and send it Please reply me as soon as possible?? Using rest API : whats will be the code instead of this BuildRedirectToPackageViewForSender method?? Thanks
Does anyone disable any auditing in MS Dynamics for OneSpan?
Forum topic
OneSpan Sign
I would like to know if anyone has or disables any of the auditing that OneSpan enables in MS Dynamics.   I would also like to know if there are any repercussions with disabling auditing for OneSpan in MS Dynamics.
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Unhandled Server Error
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
Retired/Left Company Signers
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer.  We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.
Evidence summary via sender UI
Forum topic
OneSpan Sign
Hi From sender UI, when user click the download button, it will download all the signed document as zip file, is it possible to include evidence summary for each package when clicking ‘ download’ button?