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258 results matched your search criteria
Best way to make a large terms and conditions documents available to signers
Forum topic
OneSpan Sign
Hi, in my paper process, I a have terms and conditions pamphlet I hand out after some signings.
Voiding (but not deleting) a document out for signature
Forum topic
OneSpan Sign
Hi - We're developing a new feature where our auto dealers can issue new versions of a priorly issues document. We were wondering if there was a good way to void the old one, but not delete it? I am aware of the remove endpoint in the API, just curious if there are other options.
On Premise Evidence Document
Forum topic
OneSpan Sign
Good Afternoon, I am using the On Premise verson 6.5 and recently tried to download the evidence document from a finished package. However that document was blank.
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Sample for create package API
Forum topic
OneSpan Sign
Hi, I've read through the rest api documentation at (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/packages.htm) and am interested in finding out if there is a sample code available for invoking the "Create a new document package along with document binaries" API. A
User language support and "consent" document
Forum topic
OneSpan Sign
Hi, Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese clients.
iPhone hand writing problem
Forum topic
OneSpan Sign
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device). But the problem with an iphone is the default Safari browser overlap the "confi
Trashed Pkgs
Forum topic
OneSpan Sign
Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down. The person I looked at had 1 x Draft +  1 x In Progress + 11 Complete for total of 13 Pkgs. There was also a count of 2 items "Trashed".
List Of Documents which doesn't have metadata files
Forum topic
OneSpan Sign
Hi Team, I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files. Now I have only the name of the documents, I don't have package id, and I need few information that is only available in metadata.
name cannot be null or empty
Forum topic
OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen