197 results matched your search criteria
Get Signing Status
Forum topic
OneSpan Sign
Hi, I am trying to get the signing status of a package using the following SDK call: eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId) What I noticed that this call has inconsistent behavior while returning package information. On some occasions even if a package is av
Application Authentication with callback url
Forum topic
OneSpan Sign
Hi There , I want to know about any provision of sending the authentication token to the callback generation rest api call so that once the callback happens , we may get that token back with the request.
Receiving error trying to create a package
Forum topic
OneSpan Sign
java.lang.NoSuchMethodError: org.apache.http.entity.StringEntity.(Ljava/lang/String;Ljava/nio/charset/Charset;)V at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:98) at com.silanis.esl.sdk.service.PackageService.createPackage(PackageService.java:52) at com.silanis.esl.sdk.Esl
SMS Code Sent to Wrong Recipient For Downloading Completed Documents
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS.  Our transactions are sent via the API are created su
Can you open a signing ceremony as the package owner when not a signer?
Forum topic
OneSpan Sign
Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.
Login to eSignLive via my software
Forum topic
OneSpan Sign
Hello, I'll try to explain my problem as clearly as possible. I work in a company who develop a software in 4D (programming langage) We sell this software to different client and we would like to integrate eSignLive in our software (that means that the client generate documents in the software and
This signature is not assigned to you for signing. response
Forum topic
OneSpan Sign
Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making request: { debugId: 1, uri: 'https://sandbox.esignlive.com/api/packages/oGGmH-MrSdWrf3hPBMirqiiCgG8=/documents/b98bb1fa64f49dc9003b230c401426c9cf86be
Multiple Admin Accounts causing confusion
Forum topic
OneSpan Sign
Hello,  Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 
Integration Question/Issues
Forum topic
OneSpan Sign
Issues for us and/or esignlive support, ICF Express v38beta 1. I did not see or could not find any KBA signer authentication options in esignlive sandbox widget? 2.
Challenges with Cloud Solutions and OneSpan – Any Advice?
Forum topic
OneSpan Cloud Authentication
Hi everyone,