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GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
OneSpan Sign as a passthrough of sensitive documents
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.
Not Able to Extract the Signature Blocks
Forum topic
OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Signature is captured on one package is being applied to another package
Forum topic
OneSpan Sign
Hello, We have a scenario where we load one package after other. While doing this, the signature captured in package 1 is being applied in the package 2. Can I know why it is happening so? Sample packages: package1 : rh10fIWXhqHYGr57RPJRHv62qoQ= package2 : 92C5fjhfr2GVDMz3AmY7YQRABQQ=
Possible to auto archive completed packages after a certain period has passed?
Forum topic
OneSpan Sign
Does eSignLive have a mechanism to auto archive completed packages after a set number of days? It would simplify our process as we would not have to build the infrastructure in our system to manage the package life cycle if this feature already exists.
package created via fast track
Forum topic
OneSpan Sign
Hi, Using Fast Track mechanism, once the package is sent for signing, the signed package is named as the name of the template used in creating the fast track. We have a scenario wherein we are subscribing to the package-complete notification and have a code that gets executed on receipt of that no
Laserfiche Workflow to Request Signature Failing
Forum topic
OneSpan Cloud Authentication
I have a workflow that was previously working but is now terminating the workflow with messages "Failed to send documents for signing.  For more details see the logs in the windows event viewer"
Direct Download Link
Forum topic
OneSpan Sign
If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package.
Fields without signature
Forum topic
OneSpan Sign
I need to add a signer to a package that has non-signature fields (i.e: textfield, checkbox, selection). Is that possible?