875 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
Forum topic
OneSpan Sign
Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working well until an edge case appeared in testing.
Forum topic
OneSpan Sign
I want to keep track of my customer's usage for billing. Do I need another key segment or is the PackageID globally unique? My customers will have their own accounts.
Forum topic
OneSpan Sign
Hey Team,
Greetings for the day.
I was playing around with branding the Signing Ceremony, when I try to customize the logo with a different image it works fine (but it disables the session bar, even when I use .withSessionBar() )
Is this the default behaviour?
Forum topic
OneSpan Sign
At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes the Unique Client File to be incomplete.
Forum topic
OneSpan Sign
Hello,
So in our flow the following happens.
Customer signs
admin reviews the signature and assigns a sales rep to counter sign the document.
How can I update the signer after the customer has signed?
Thanks
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Forum topic
OneSpan Sign
Hi,
I would like to file a bug/enhancement :
We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
Forum topic
OneSpan Sign
Hi,
Currently after signing the process we are receiving the Thank you window with Close and Exit buttons.
Let me know whether we can restrict this window after signing process completed.
Thanks,
Forum topic
OneSpan Sign
Hi,
I'm using the iOS SDK to let the user self sign a pdf document.
I need to define a different UI concept for the signing ceremony screens.
modifying the SDK's storyboard is not good enough in my case.
can I achieve it somehow with your SDK or API?
thanks,
Ram