OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Interesting behavior when adding positionally extracted field
Forum topic
OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
Execution time for PackageId packageId = eslClient.createPackage(documentPackage
Forum topic
OneSpan Sign
Hello Michael, During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute: PackageId packageId = eslClient.createPackage(documentPackage); Can you please let us know how much time this should ideally take?
Valid sender requires both a first name and a last name
Forum topic
OneSpan Sign
Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank. In the OneSpan UI, first name and last name are both required fields.
Access to package owner first name and last name
Forum topic
OneSpan Sign
Hi OneSpan team, I have my account owner as: first name = "Abc" last name = "LLC"
Maximum Character length for First Name and Last Name
Forum topic
OneSpan Sign
I am wondering if we are able to increase the first name and last name character length?  Right now, it's at 64 each but we actually had someone that had a longer name than the allowed characters.
Change document id for document in template
Forum topic
OneSpan Sign
Hello, I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT request.
Failed to communicate with the callback server
Forum topic
OneSpan Sign
I have configure OneSpan Laserfiche integration, User Can Send document for Signing from Laserfiche Repository using WebClient but after document is signed, document fails to come back into the repository. I receive the below errorFailed to communicate with the callback server
Laserfiche Connector with Workflow - Click to Fill Signature
Forum topic
OneSpan Sign
When signing a document via OneSpan that was sent out via Laserfiche Workflow, the only option is the screen below where you manually draw your signature.
Internal Server Error While Uploading Document in Python Rest
Forum topic
OneSpan Sign
Hi, I was trying the below code snipped To upload documents to packages,   
Creating a package (Object reference not set to an instance of an object)
Forum topic
OneSpan Sign
Hi! I am trying to create an eSignLive package using the C# SDK. Below is the error I get when "sending" my package.