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497 results matched your search criteria
expire a package
Forum topic
OneSpan Sign
Hi Is there a REST call that can make a package expire on demand. I am aware of expiry dates field , but I need a REST call that I can make when I need to based on some business logic. Regards Mario
Virtual Room
Forum topic
OneSpan Sign
Hi, Trying to configure virtual room via create package api call. For enabling it what do i need to pass in the request_body of the create package api call. Thanks
Bulk add/remove roles using the REST API
Forum topic
OneSpan Sign
I'm trying to update all the roles such as adding and removing a few of them with one API call. I tried: PUT /api/packages/{packageId}/roles ... but I get "500 Internal Server Error".
All packages from All Accounts
Forum topic
OneSpan Sign
I am trying to get all completed packages over the last 90 days.  Ideally, this would be  a single call for all of my users' completed packages, but if I need to loop through the users I can, IF I can get their UUID from a call into the response, then loop through the response for UUIDs
Exception "Could not create a new package one step"
Forum topic
OneSpan Sign
Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12.
Retrieve API key from the owner account via API call
Forum topic
OneSpan Sign
Hi, is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.   thanks, Cindy
Broken png file on Complete Signing modal
Forum topic
OneSpan Sign
Hello,  I've had this issue for several weeks now and I'm not sure how to remedy it.  On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see attached.)
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.
New Signer Experience For Notary
Forum topic
OneSpan Sign
Guys, I know it's been a while since we've had a discussion about this but I not circling back around to this topic.
Uploading multiple documents simultaneously using "files[]"
Forum topic
OneSpan Sign
Hi, I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message: { "messageKey": "error.validation.package.wrongNumberOfFiles", "technical": "Number of uploaded files does not match number of documents specified i
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