348 results matched your search criteria
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
Forum topic
OneSpan Sign
Question regarding Document Signing Certificate of Completion with session purge: A customer is asking if he could purge an eSignLive session, would the Document Signing Certificate of Completion also get purged or does it maintain a separate record of that? This is for litigation purposes only;
Forum topic
OneSpan Sign
We have a scenario that if a customer signed the contract but didn't complete the payment, when the person came back again, he needs to do the whole transaction again.
So, for an archived package, can we use the same customId and Package Name?
Thank you
Forum topic
OneSpan Sign
Hi,
We are going to implement esign in mobile where customers will sign our app from mobile browser. So, we need our iframe mobile responsive but the signing ceremony pdf content is not responsive. Therefore, we need the content in iframe mobile responsive.
Thanks.
Forum topic
OneSpan Sign
Hi Team,
I am using OneSpan sign in CPQ for our client and client requirement is they want to customize email which getting when document is send for signature.Is there any way to cutomize OneSpan Email or Disable One Span standard email template.
Forum topic
OneSpan Sign
I need to customize signing ceremony (logo, primary and secondary color) at package level
I saw that you can send a settings.ceremony object with some parameters, but i don't see you can send properties from signing theme (i.e: primary color)
Forum topic
OneSpan Sign
Hello,
We need to change the email sent to signers. We want to change the from mail, the subject, the body... The idea is only getting the document URL to send our own email.
Can we achieve this?
Best regards,
Forum topic
OneSpan Sign
Hi,
I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue.
Please kindly advise on this issue.
Forum topic
OneSpan Sign
Hello,
Is onespan allowing the sender to set a custom package ID?