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Use minified JS/CSS and consider using CDNs to improve ESignLive performance
Forum topic
OneSpan Sign
Hello, We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
Handover settings stopped working mysteriously
Forum topic
OneSpan Sign
We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature. Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.  
Add an Approver Role
Forum topic
OneSpan Sign
Hi team, We have a client asking whether the "adding an approver" feature available in OneSpan Sign? Let’s say we have the 1st signer, the 2nd approver, and the 3rd signer.
Enhance Signing Ceremony UX
Forum topic
OneSpan Sign
It would be extremely helpful to enhance the signing ceremony UX. Since it's the core component of an end-user, we would love to see enhancements to the UI/UX to make it a better/more intuitive experience. Below are a couple of items: 1.
Authentication code
Forum topic
OneSpan Sign
I have implemented the designer onespan iframe into our system. I am using laravel for doing this.  My question is regarding the sender authentication code which is a single use ?
Authenticate Signer during signer switching with notary
Forum topic
OneSpan Sign
So far, the process is this. The notary signs into the transaction and then switches to the borrower that will be signing. The borrower will then click the okay button a few times to authenticate themselves and start signing.
Direct Download Link
Forum topic
OneSpan Sign
If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package.
Condition logic on Signature capture with text tags
Forum topic
OneSpan Sign
I have made a template the first signature capture mandatory for each signer and subsequently made the rest optional with conditional logic. This setup ensures that the mandatory capture becomes optional once any of the others are signed.
Generate multiple transaction through button click in Salesforce
Forum topic
OneSpan Sign
Generate multiple transaction through button click in Salesforce How to attach a transaction with custom object in Salesforce
Step 1: Create a field that will store the automation URL.
Forum topic
OneSpan Sign
Step 1: Create a field that will store the automation URL. In this step, you must create a field in the object (Account, Contact, Opportunity, etc) that will store the Automation URL.
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