551 results matched your search criteria
Is it possible to test version 11.0.5 in sandbox environment
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OneSpan Sign
Hi there, I saw the changes and new features being introduced to SDK version 11.0.5. Is it possible to get this version of SDK and test it in sandbox environment? It seems like I could not find the version 11.0.5 from the developer site.
Mobile SDKs - Industry best practices
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OneSpan Sign
Hey folks at ESL, great job with the mobile SDK, though I'd like to suggest a couple things you can do to make working with the mobile SDKs a little easier.
Creating a package (Object reference not set to an instance of an object)
Forum topic
OneSpan Sign
Hi! I am trying to create an eSignLive package using the C# SDK. Below is the error I get when "sending" my package.
User getting error "No Role found for signer email [email address]"
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OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
What's the difference between OneSpanSDK and EsignLiveSDK class?
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OneSpan Sign
I have downloaded the Apex SDK from GitHub that created bunch if apex class in the org and main SDK class named as OneSpanSDK. However, all of the example I see in the onespan community refers to EsignLiveSDK. Is there any difference between these two class?
Upload Document From History
Forum topic
OneSpan Sign
Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK?
Logging Question
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OneSpan Sign
How do I move this logs from catalina.out to a different file? Also, are they logs generated by System.out.println? Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logRequest Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logResponse
Field injection - text field only?
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OneSpan Sign
According to this page, field injection is for text field only. Is that still the case for Java SDK 11.0 which I'm using? We have forms that contain texts/radio buttons/drop-downs, etc. http://docs.esignlive.com/content/c_integrator_s_guide/sdk/c_managing_documents/field_injection.htm
"_x" is being stripped out of emails
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
Get 400 error Cannot send package without approvals when eslClient.SendPackge()
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK.EslServerException: Could not send the package.