375 results matched your search criteria
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.
Forum topic
OneSpan Sign
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string. We are passing in:
Forum topic
OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API.
But the same users sign is not possible when the singer belongs to a group.
is there any restriction to sign via APIs for groups?
API response is 200 for both.
Forum topic
OneSpan Sign
Is there a way to add custom meta data like an external transaction Id from a different system at the document level? I see where we can add Fields but I don't want this to be populated on the document.
Thank you
Forum topic
OneSpan Sign
See the attached files below. I got a ticket saying that after the user declines an e-sign transaction the user sees an "unhandled server error" page. Is this supposed to happen? Or is some other page supposed to appear?
Forum topic
OneSpan Sign
Hi team,
Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not?
Thanks!
Forum topic
OneSpan Sign
Hi ,
I see there is an api to get the status for a package or a transaction . In same way can we able to get he status for the document and signer level.
Thanks
Naresh S
Forum topic
OneSpan Identity Verification
Good day everyone,
Forum topic
OneSpan Sign
Please help me find documentation on how to add a Salesforce Custom Object as an available option in "Related object type". I also need to be able to automate prepare/send transaction by relating it to records in the custom object.