OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
I have been trying to wait to ask more questions and consolidate them in one post for you. Your welcome. :) Regarding the iframe/inperson signing ceremony. In the package API that we send to eSignLive to create the signing ceremony iframe, is an email address for each signer required?
Forum topic
OneSpan Sign
I'm referencing the custom signing ceremony settings, in an attempt to customize the Thank You dialog content.
Forum topic
OneSpan Sign
I am currently creating a report about how many customer are signing the documents in one particular months. I was wondering when is customer charged during this process of signing the document, is it when customer actually signed the doc or is it when sSign have send the document to user.
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan. What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m
Forum topic
OneSpan Sign
Hi,
Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause.
We have a document that's about 2 pages long, and it's used to create a layout.
Forum topic
OneSpan Sign
The Customer accepted the Disclosures and Consent and signed the Contract but left the Rider unsigned. Therefore I cannot sign the Contract because it violates the Signing Order.
How can I get past this outside of asking the Customer to sign the Rider?
Forum topic
OneSpan Sign
It would be really great to have more/better callbacks during the customer signature process.
For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc...
This way, we can contact the customer while they are reviewing the app and answer their questions.
Forum topic
OneSpan Sign
We've done our initial production rollout of our new feature that includes eSignLive integration - everything is working great, but one of the early feedback items that has come back our way is the desire to do a bit of custom branding around the signing session.
One of the items requested was to p