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Forum topic
OneSpan Sign
Hey,
Do anyone happen to have email templates or a guide regarding making HTML emails that are able to be rendered properly cross multiple email clients?
Thanks in advance!
Oliver
Forum topic
OneSpan Sign
Hi everyone,
I was wondering if there are any constraints on what I configure in the email templates as the "from" email address based on the account owner's or sender's email address domain?
We have setup DKIM on an account so we can use our company's domain for our outbound emails.
I was wonde
Forum topic
OneSpan Sign
HI All,
Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off):
{
"name": "packagename",
"status": "SENT",
"roles": [
{
"id": "signer1",
"index": "1",
"type": "SIGNER",
Forum topic
OneSpan Sign
Hello,
I noticed on this documentation page:
https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization
It states the following:
Owners of OneSpan Sign Accounts can fully customize all emails sent by the system to end-users and
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , the ESign process for 2 roles happen within the pega application process flow , We need not send emails to the Esign users
to complete the Esign process via email and on to the OneSpan site . Is there any way by which we can block sending emails to users .
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived. It appears the email address box is full.
Forum topic
OneSpan Sign
I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event.
It sends:
Forum topic
OneSpan Sign
Hi
Is there a way that custom package attributes can be shown in the email sent to the signers.
https://developer.esignlive.com/guides/feature-guides/package-attributes/
For example I might need some additional text in the email for only some of the signers.
Forum topic
OneSpan Sign
Hello,
We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package?
Thanks,
Sushma