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637 results matched your search criteria
what's this error message for "error.eslx.inputValidation.documentExtractFieldTy
Forum topic
OneSpan Sign
Hi, when we use SDK to create a package, and got error message "error.eslx.inputValidation.documentExtractFieldType", please be advised what it's for and what's the root cause for this error message. thanks, Cindy
incompatibleApprovalsOnTheSameRole
Forum topic
OneSpan Sign
Hi, Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields. The following payload used to work before Oct 5th in the OneSpan sandbox environment. {
Create a Document Based on a Template
Forum topic
OneSpan Sign
Hello, How I can create a document from existing template I have? I have put some text fields like signer first name, last name and country, how I can access these fields and pass them while create a document based on a template? Thanks
Radio Buttons
Forum topic
OneSpan Sign
I am trying to expedite my form creation, and I am working with a lot of radio buttons. I have a question - Is there a way to have an "IF" statement tied to it - If they select "Radio_Yes" then fill out "Text_Explain"?
Error Activation Orchestation Sample SDK Android
Forum topic
OneSpan Cloud Authentication
Hello, I am testing out the Orchestation Client Sample APK that comes inside de SDK Source Files version 4.23.0 When testing Activation flow on the Client Sample APK, after entering the PIN Number the app shows an error with the message "Unknown Message"
The document failed to upload and may be locked. Please check the document and try again.
Forum topic
OneSpan Sign
Hello, I am trying to add a document to template, but getting below error. My document has text tags in it. Error: The document failed to upload and may be locked. Please check the document and try again.
SMS authentication
Forum topic
OneSpan Sign
Hi, for signer SMS authentication option, does it only send SMS code to the cell phone? if the signer doesn't have cellphone, does it do text-to-voice to a landline?   thanks, Cindy  
Formatting Fields
Forum topic
OneSpan Sign
Is it possible to format certain fields like you can in excel? Lets say we want the customer to enter a dollar amount... can we format the field to currency? or number? or are we only able to do text? 
Ability to send 2 DOCX files with a single payload for Text Tag Extraction
Forum topic
OneSpan Sign
Is it possible with text tag extraction to send two PDF documents with the payload? If so, can you share an example - we are not finding any examples? We are using the OSS ReST API to send payload data.
Copy tool - not successful
Forum topic
OneSpan Sign
Hi.... I followed the instructions to copy the layout/templates from the Sandbox to Prod environment and received the message that they were successfully copied. However, when I log into the account in PROD, the layout/templates are not there. I have attached a screenshot of the message
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