2889 results matched your search criteria
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
Variable withHandOverLink per Signer?
Forum topic
OneSpan Sign
Is there a way to customize the handoverlink Href property at a signer level?  I've only been able to see it at the document package level.  I'd like to redirect based on the signer role, and trying to find the best way to do so.  If I can't handle it here, I'll have to do so from
About discarding signatures and forcing hand-drawn sigs
Forum topic
OneSpan Sign
Hello Silanis team- Today I have two scenarios for you that stump us. We need an option to abort the "click-to-sign" process.
Address field
Forum topic
OneSpan Sign
This is probably going to come across as the dumbest question ever. What i am stuck on is basically adding a custom field for the agent to fill in before sending the document to the signer. I can't seem to find the way to do it?? any help please.
Email Deliverability
Forum topic
OneSpan Sign
Does OneSpan supports below use case Basically the email to e-sign would go to an intermediary and allow them to route to the actual Client to sign without disclosing the email address.    
JSON Payload Help
Forum topic
OneSpan Sign
Hello, I'm having a hard time structuring my JSON payload to reflect what I want to appear in my package. The documents have already been merged with *MOST* data via another source, but I do need to add some information to one of the 3 documents being sent for signing.
Set signing order OFF in designer
Forum topic
OneSpan Sign
I am creating a transaction with REST API . and i offer the ability to the user to use the designer in order to add signors and signatures. However, when the user tries to add recipient, the signing order attribute is set to ON automatically. Can that be disabled all the time ??
Cross Site Tracking - Safari
Forum topic
OneSpan Sign
Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
Data extracting from OneSpan via api's
Forum topic
OneSpan Sign
We are planning to extract OneSpan data via api's to drive reporting. A) there are some advantages (simplicity) to re-extract all data, every night B) there are also advantages to incremental extracts, i.e. net new items + changes
Are the data nodes of the document object and the approvals object editable?
Forum topic
OneSpan Sign
I can PUT to /packages/{packageId} and update a package's data node. However I failed to update a document's data node (PUT to /packages/{packageId}/documents/{documentId}).