OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.
Assigning Input Fields to Signatures using Text Tags
Forum topic
OneSpan Sign
Hi, just a quick question about creating input fields using text tags. I've noticed that after adding any fields to a document with text tags they are all become associated with the first signature for that signer, is there a way to assign specific input fields to specific signature boxes using the
Missing proxy query parameter when using iframe
Forum topic
OneSpan Sign
Hi, I am trying to embed the signing in my webpage using an iframe To generate the session token i use SessionToken sessionToken = eslClient.getSession
Salesforce Connect - URL Snippet
Forum topic
OneSpan Sign
Hello, I was able to create an URL Snippet to automatically create a package from a convention. However, in my use case, I would like the URL to create the package and automatically allow the signer to sign in person.
Controlling Acceptance Signature Options
Forum topic
OneSpan Sign
Hello, We are setting a particular document in the package to use AcceptFor signatures. The document in question IS NOT the standard eSign consent form. It is another document that we simply want the signer to acknowledge.
SMS Authentication for Signing Ceremony
Forum topic
OneSpan Sign
Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior?
Update a document in a package
Forum topic
OneSpan Sign
I see there is a RESTful API to update an existing document in a package. Is there a function call in .Net SDK to achieve the same thing?
Update package status to DECLINED
Forum topic
OneSpan Sign
As the remote agent I want to programatically update a SENT package to DECLINED.
Injecting fields not populated
Forum topic
OneSpan Sign
Hi Team, Need your quick help.
500 Internal Server Error
Forum topic
OneSpan Sign
Hello Duo, I am getting again and again the following error during sending document to esign. {"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.