OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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error.validation.createProcess.missingData
Forum topic
OneSpan Sign
I'm using same code in demo and in prod, works fine for demo but not in pord. but I'm getting the following error message.
Created package is in drafts folder
Forum topic
OneSpan Sign
Hi Team, We are using rest API to communicate with esign live . when we create and send document we are using the below url . https://sandbox.e-signlive.com/api/packages Once we send the request I am able to see the package in drafts folder .
Safari iFrame display differently between mobile and desktop.
Forum topic
OneSpan Sign
Hi We are displaying e-document in iFrame. On Safari, there was a known cookie issue described in https://developer.esignlive.com/forums/topic/cookie-issues-on-safari/ . We are ok with it as long as it shows description and guideline to the client.
Signature position and dimensions
Forum topic
OneSpan Sign
Hi Silanis team- I cannot find any documentation on the unit of measure used for the Signature block position (X,Y) and dimensions (Height,Width). Is it pixels? Points? Inches? Also, if anyone knows/remembers-- we are currently using Version 4.x / hosted of the Silanis framework.
406 Error When Retrieving Attachment
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){   
Text Tags with negative offset gives me an error
Forum topic
OneSpan Sign
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.
Unable to get signer authentication token - Could not determine session user for
Forum topic
OneSpan Sign
Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
SignatureWidget -> base64 created with which modification ?
Forum topic
OneSpan Sign
Hello, I'm trying to integrate a signature drawner in my website to save the design of the signature and use it to sign with eSignLive. But the string base64 assign to handdrawn field in the package settings doesn't working if the string is not created by your own signature widget. So my question i
Switching from Sandbox to Production OneSpan Account - Laserfiche Cloud Integration
Forum topic
OneSpan Sign
Hello!
Checkboxes
Forum topic
OneSpan Sign
Hi, If my understanding is correct the Checkbox in eSignLive PDF form is bound to a Signature field. What this means is, as a user signing the form, I have the option to Check or Uncheck it. However, is there a checkbox that I can put on the form that will be filled with static data.