258 results matched your search criteria
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign.
In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox.
I'm curious if there is a way to actively monitor email delivery status via the API?
Forum topic
OneSpan Sign
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification.
Forum topic
OneSpan Sign
Hello,
We are in exploring REST API for creating a package with a signing document. Thanks to the good developer resources on this site, we could accomplish this part but the challenge we have is the document resides on a Cloud platform and is accessible over a URL.
Forum topic
OneSpan Sign
Hi,
We're investigating to moving to the new package/layout designer and had some questions.
In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Forum topic
OneSpan Sign
Hello,
I'm trying to integrate eSign into my application using the REST API. I haven't been able to figure out how to create a package with signature field coordinates extracted from a PDF which already contains signature fields.
Forum topic
OneSpan Sign
Hi,
I get 400 error code.
I have the sample code below:package RestAPI;
import java.io.BufferedReader;
import java.io.File;
import java.io.IOException;
import java.io.InputStreamReader;
import java.io.OutputStream;
import java.io.OutputStreamWriter;
import java.io.PrintWriter;
import java.net.Htt
Forum topic
OneSpan Sign
It would be nice if there was a way for the document owner to view (read-only of course) the document exactly as the signer sees it.
Our layout on the document is not visible to us, but is visible to the signer/customer.
Forum topic
OneSpan Sign
Hi team,
We have a client asking whether the "adding an approver" feature available in OneSpan Sign? Let’s say we have the 1st signer, the 2nd approver, and the 3rd signer.
Forum topic
OneSpan Sign
As part of our use case there is a statement on a form where the client acknowledges receipt of a document.