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614 results matched your search criteria
Getting error in Designer view
Forum topic
OneSpan Sign
HI, I am trying to integrate designer view in my app through this link https://developer.esignlive.com/guides/feature-guides/designer/ "https://sandbox.esignlive.com/api/authenticationTokens" works fine and getting authentication value but when I send request to following api I am getting "Unauthori
Cannot Edit or Delete Error
Forum topic
OneSpan Sign
Guys - I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Error when adding text tag
Forum topic
OneSpan Sign
Hi, When I add the following text tag, I receive a format error: {{esl:Signer1:textfield:size(40,15):Maxlen(3)}}
ORA-28860: Fatal SSL error
Forum topic
OneSpan Sign
Hi Team,   I am getting the below error while running the integration code. Kindly assist.  ORA-29273: HTTP request failed ORA-06512: at "SYS.UTL_HTTP", line 1130 ORA-28860: Fatal SSL error  
OneSpan Sign for Salesforce Error
Forum topic
OneSpan Sign
I just installed OneSpan Sign for Salesforce. I am trying to test out a transaction, but whenever I go to prepare the document I get this error: User does not have EDIT/DELETE access to package. I have a System Administrator profile and I have been assigned to the appropriate permission sets.
javascript error when clicking Sign
Forum topic
OneSpan Sign
Hi, After document is loaded in Iframe, upon clicking the Sign button, I see a JS error in the console coming from the file CapsigSignatureButton.js.   screen attached. This was working previously, any Ideas, thx.  
Getting Error when create package
Forum topic
OneSpan Sign
Getting error when create package when read file from server. Working Code: When read file from local machine    var options = {             'method': 'POST',
OssClient.DownloadZippedDocuments Method Giving Error
Forum topic
OneSpan Sign
The OssClient.DownloadZippedDocuments method is throwing the following error sporadically.  The code below that contains this method works the majority of the time.  I would appreciate any suggestions on why this error happens every once and a while. 
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error
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