375 results matched your search criteria
The recipient is already in use for this transaction.
Forum topic
OneSpan Sign
I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I missing?
Positioning Tags on Documents
Forum topic
OneSpan Sign
Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close.  Is there a faster way to get this positioning right?
Get InPerson URL
Forum topic
OneSpan Sign
Looking to create a transaction (done) and then get a signing URL or start signing process because I need to allow signing in an "iframe" or withing a .NET application wihtout sending the emails out, or maybe just the completed email to signers.  
Is Package Name Unique?
Forum topic
OneSpan Sign
We have a scenario that if a customer signed the contract but didn't complete the payment, when the person came back again, he needs to do the whole transaction again. So, for an archived package, can we use the same customId and Package Name? Thank you
Sample code to send pdf file via rest api
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. But I am not able to figure out the json content for the sender and signer details in plsql.
document Viewed event
Forum topic
OneSpan Sign
Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What is the "transaction Activated" event Regards Mario
Adding a text file via .NET API
Forum topic
OneSpan Sign
Using the OneSpanSign.sdk there is no document type for text files, which may or may not have the TXT extension.  I can drag and drop files via the UI into transactions but I don't see any easy way using the API to upload them.
Insufficient Privileges error in Salesforce when anyone who is not Onespan sandbox owner tries to view transaction record
Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
Offline Android Package Creation and Esign
Forum topic
OneSpan Sign
Hi,   I am looking for code examples using Mobile SDK how to start creation of package and complete the transaction in offline and sync when connected online.   Please let me know if any one have performed the similar use cases.
Saving past signer's details
Forum topic
OneSpan Sign
I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer with the organization?