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373 results matched your search criteria
Duplicate Warning Messages
Forum topic
OneSpan Sign
Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!
Cancellation with SmartNote
Forum topic
OneSpan Sign
Guys, If we cancel a transaction that has a SMART Note attached to it, does the note get cancelled out of our vault as well or do we need to take steps and manually remove it?
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
Offline capabilities
Forum topic
OneSpan Sign
Hi! We are integrating the eSign SDK for iOs and our application is "offline first".
Add a New Document to an Existing Package with Custom Meta Data
Forum topic
OneSpan Sign
Is there a way to add custom meta data like an external transaction Id from a different system at the document level? I see where we can add Fields but I don't want this to be populated on the document. Thank you
Callback and callback key
Forum topic
OneSpan Sign
Hi, How the Callback Key is being passed when an event is raised? can you please provide a raw sample for the transaction including header tags? Would it be an oAuth? 'Bearer [callback key]' ? Thanks, Sara
Saving past signer's details
Forum topic
OneSpan Sign
I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer with the organization?
Access Denied after finishing inPerson Signing Ceremony
Forum topic
OneSpan Sign
Hi, I have this transaction 5nV_eLwkh_vz6cF_onxxO2J3QP4= in sandboxe-signlive.ca. After performing inPerson signing ceremony, The Thank you page show access denied.  
Web Service Throughput Limits
Forum topic
OneSpan Sign
Does E-Sign have any throughput limits for volumes of transactions or web service calls an entity can make in a certain time period of time (i.e. 10,000 calls per hour) -Nate Boettcher NISC
Redirect Url
Forum topic
OneSpan Sign
Hi, How can i set the redirect url for a transaction? In my case, after successful completion of signing event, i am required to load a specific page and need user inputs on it (and not just a thank you dialogue) Thanks
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