OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1511 results matched your search criteria
Changing the Expiration Date after a Customer has signed but before we Sign
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign. In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
realm conflict version in integration [Android]
Forum topic
OneSpan Sign
 Hello, I'm a front dev from a company that wishes to integrate your ESign product in our android/Ios apps. I wanted to try out the Android solution and test the integration with the sandbox but I encountered some problems during the android integration process.
Flattened Document vs Unflattened document
Forum topic
OneSpan Sign
Signer can be configured to receive flattened OR unflattened version document. I’d like to know what is pro’s and con’s about flattened vs unflattened version document? What is your recommendation for signer?
Users update phone number and system must send SMS notification to this new one.
Forum topic
OneSpan Sign
Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.
POST /api/callback not working
Forum topic
OneSpan Sign
Sending a POST request to /api/callback to update the callback key, callback events and callback URL returns: 
Failed to retrieve Session
Forum topic
OneSpan Sign
Receiving this error as we just switched our app over from sandbox to production.
Problem Orchestation SDK 5.10.0 Activation Fail with Shielding
Forum topic
Mobile Security Suite
I am currently updating the orchestation SDK to version 5.10.0 all works just fine but when I apply Shielding to my APP ( Shielding version 7.0.0) when I try to Activate the seed I get this error: unknown error (-4999) 
Get attachment requirements from a template
Forum topic
OneSpan Sign
Dear, When we are creating a new package with the .net SDK we need to know if the template has any roles that have attachment requirements. Sofar I can see is this information not mapped when we make a request.  
TimeZone Settings
Forum topic
OneSpan Sign
Guys, I am using this as a reference for timezones. https://www.onespan.com/blog/onespan-sign-release-1121-time-zone-support
Senders names changes
Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan.  What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m