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367 results matched your search criteria
How can I to automate the "MySelf - Sign" after configuring /MyAccount/Signature
Forum topic
OneSpan Sign
I got a problem in the Guatemala country, because I need to get all packages signed by 2 people, buy I need to understand if is it possible to get the 2nd signer automated (the account owner) Could some help me?
Get Senders Roles (Rights)
Forum topic
OneSpan Sign
We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
how to delete the package
Forum topic
OneSpan Sign
Hi, I logged in my account and tried to delete some packages, but some of them seems can't be deleted (no trash bin icon). what's the cause for that? and how to delete it? please see my attached screenshot. thanks, Cindy
Conga or Field Mappings
Forum topic
OneSpan Sign
I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on a document.  Conga or Conventions?
Locked User Notification
Forum topic
OneSpan Sign
Guys - I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their account due to too many invalid attempts?
OneSpan API call result
Forum topic
OneSpan Sign
Hi Duo, when I use GET Packages API call response says I have total of X Packages but if I use GET account usage it tells me I have Y Packages and Y is almost double value of X.  I need accurate "counts" . . . Thx Mike
Can I get the list of all callback events and there response body for the particular package ?
Forum topic
OneSpan Sign
Hi Team, I need to get all callback events triggered for the particular package, is there any way (from API or standalone account) so that I can see all callback events.   Thanks  Madeva
Sample code to send pdf file via rest api
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. But I am not able to figure out the json content for the sender and signer details in plsql.
How to set the callBack timeout settings for waiting more time
Forum topic
OneSpan Sign
Hi , Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request. For above change where can we add timeout settings is it account level or need to append time out parameters to callback url. Thanks In Advance, Srinivas
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