369 results matched your search criteria
how to delete the package
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Hi, I logged in my account and tried to delete some packages, but some of them seems can't be deleted (no trash bin icon). what's the cause for that? and how to delete it? please see my attached screenshot. thanks, Cindy
Call to Get all layout IDs for all senders
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Hi, I would like to get all the layout's ids . When I do a GET /layouts, I only get the layouts for the admin not for all senders. How can I list all the layouts from all senders in the account? Thanks.
Upload a handwritten signature
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Hello, Is there any way to browse and upload an image file with handwritten signature in eSignLive account using any tool or API? I checked there's one tool using 'JAVA' but I am looking for '.NET SDK'. Thank you.
Custum data fields in templare/layouts
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Hi team, Is possible to have a template with a fillable PDF and we will fill the field using the API when we call the template (for exemple account number, contract number...) before send it to signature ? Thank you Alaa
update Sender language
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Hi Is it possible to update the language of the sender , using the REST API after the sender has been created. For example making a PUT to https://sandbox.esignlive.com/api/account/senders/8X9iP9K5wQwK {"language":"en"}
Get Senders Roles (Rights)
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We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.
sender onbehalf in sender UI
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Hi, I am a bit confused about  “Delegation” scenario vs sender onbehalf owner scenario, are those 2 different thing? 
Error with field_validators_c#.cs
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Hi, I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException
Conga or Field Mappings
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I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on a document.  Conga or Conventions?
OneSpan API call result
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Hi Duo, when I use GET Packages API call response says I have total of X Packages but if I use GET account usage it tells me I have Y Packages and Y is almost double value of X.  I need accurate "counts" . . . Thx Mike